We are hiring an Account Director to create long-term, valued relationships with our customers. The Account Director’s primary role is to develop self generated new business. Responsibilities include account-based prospecting, closing business, developing strong relationships with customers, and preparing sales reports. You will be working closely with internal product and marketing teams to present the optimum customer onboarding experience.

Responsibilities

• Create detailed business plans based on designated market segments to attain predetermined goals and quotas

• Manage the entire sales cycle from finding a client to securing a deal

• Unearth new sales opportunities through networking and turn them into long-term partnerships

• Present products to prospective clients

• Provide professional after-sales support to maximise customer loyalty

• Remain in regular contact with your clients to understand and meet their needs

• Respond to complaints and resolve issues to the customer's satisfaction and to maintain the company’s reputation

• Negotiate agreements and keep records of sales and data

• Be a meticulous record keeper, able to demonstrate activity levels and current state of customer interactions at all times.